Shipping & Returns

RETURNS

• Items must be unworn, unwashed, unaltered, and have original tags attached.
• Items must be free of marks, makeup, perfumes, strong odors, deodorant, smoke, and animal hair. 
• Items must be in original packaging.  
• Footwear without the original box cannot be returned. Footwear must be in their original boxes free of postage labels. 
• Shoes returned without the original box will include a 20% restocking fee in the refund. 
• Shoe boxes returned with postage labels will include a 20% restocking fee in the refund. 
• Items showing signs of wear and/or damage will include a 20% restocking fee in the refund. 
• Buyer is responsible for all shipping costs on returns and exchanges. 
• All shipping costs are non-refundable. 
• Intimates and body products are Final Sale.
• Sale, clearance, and promotional items (slashed prices) may not be returned or exchanged.

•  RETURNS - If we receive the return after 14 days of delivery we will refund in the form of store credit. 

• EXCHANGES - We suggest placing a new order for the item or color or size desired and logging into your customer account to return the original item. At this time, our online store does not offer exchanges at this time.

Merchandise purchased in any of our 5 brick and mortar locations can be returned within 10 days of purchase to receive a full refund and 30 days of purchase for store credit.

SHIPPING

CURBSIDES

Curbside pickup orders are processed within 24-48 hours from purchase and our team will call once an order is ready for pick up. 

Any curbsides not picked up after 30 days from the initial call will be given store credit and the item will be re-stocked.